DXC Technology / Hewlett Packard Enterprise / Hewlett Packard – January 1999 – November 2024
Supply Chain Lead – Business Intelligence & Analytics – August 2018 – November 2024
- Architected and managed a comprehensive Power BI reporting environment, advancing the organization from a single QlikView dashboard to an expansive network of over 60 data models supporting 450+ users, designed to address varied business needs and drive data-informed decision-making across departments.
- Fostered data-driven decisions at the highest levels by creating and deploying executive-level dashboards that provided actionable insights for senior leadership, enabling strategic oversight during business reviews.
- Streamlined workflows and optimized performance metrics by developing specialized operational dashboards for critical functions such as vendor management, accounts payable, spend analysis, savings tracking, contract management, asset tracking, minimum purchase commitments, labor, and supplier management.
- Established detailed documentation and support tools, including user guides, master data management systems, comprehensive report lists, and standardized report documentation, to ensure consistent user experience and facilitate efficient knowledge transfer across teams.
- Implemented a structured change management framework to systematically assess, assign, and quickly resolve user requests and issues, promoting a culture of agility, responsiveness, and continuous improvement within the reporting ecosystem. Dashboard issues, on average, were addressed within 24 hours of notification.
- Introduced and managed administrative tools to oversee report usage, model refresh schedules and performance, and user access controls, strengthening data governance practices and operational transparency across reporting functions. Continuously sought to improve underperforming data models.
- Drove the adoption of best practices for Power BI data modeling, visualization, and report automation, reducing manual reporting tasks and increasing report accuracy.
- Collaborated cross-functionally to identify data insights and optimization opportunities, in alignment with reporting outputs of evolving business goals, thus improving the accuracy and timeliness of key performance indicators (KPIs).
- Executed a scalable reporting infrastructure that supported rapid growth in data requests and enabled advanced analytics by standardizing processes, improving data accessibility, and reducing report generation time.
- Trained and mentored team members and stakeholders on Power BI best practices and data interpretation, ultimately empowering a data-literate workforce and enhancing self-service BI capabilities across the organization.
Business Consultant – Performance Visibility/KPI April 2017 – August 2018
Business Consultant Enterprise Services – Workforce Planning Analytics May 2016 – April 2017
Architect – Enterprise Services KPI Program July 2014 – May 2016
Business Consultant – Performance Visibility March 2014 – July 2014
Senior Financial Analyst January 1999 – March 2014
Instituted a top management review process for customers experiencing revenue runoff, ensuring alignment of resource costs with revenue trends and optimizing resource allocation through enhanced management reporting.
Selected to partner with the Senior Vice President of HP Enterprise Services Finance to define, design, and implement comprehensive KPIs for newly formed DXC Technology post-merger with CSC, establishing a foundational framework for operational cadence and management reviews.
Recruited by the HP Worldwide Vice President of Finance to manage executive-level projects aimed at improving data reporting and visibility on a regional and customer level.
Designed and implemented financial reporting and modeling tools for a $1.6 billion IT Outsourcing business, prompting the reduction of data discrepancies by providing a single, reliable source of official numbers.
Integrated data from diverse domains into a unified data model to streamline the production of monthly KPI packages, which supported effective business insights and executive reporting.
Developed standardized visualizations with drill-down capabilities, aligning with the organizational hierarchy to ensure consistent definitions, objectives, and performance metrics, enhancing the management review process.
Provided expert guidance on data assets, transformations, and auditing, to ensure alignment with strategic business requirements and facilitate effective decision-making.
Designed a user acceptance testing (UAT) model and process that generated customized scripts for different user communities, ultimately leading to the model’s adoption by HPIT as a standard tool for future projects.
Developed a robust model to track internal and external software licenses, identifying and recovering missed billings through data gap analysis.